89: Generosity with Discernment

"...Where there is quiet and meditation, there is neither worry nor dissipation...." This week, I’m reflecting on Of the Virtues putting Vices to Flight by Francis of Assisi, first published in English in 1906. Reflection questions: Which virtue do you want to cultivate this week? Complete this sentence, This week, I want our donors to know and feel... Reflection on quote: As I record this week’s reflection, there continues to be so much upheaval for nonprofits.  How we respond matters to our missions in the long-term.  Yes, from the last two episodes, we can lean into enmity or we can pull back from engaging with our donors.  Yet, both options lead to long-term damage to our donor relationships and our communities.  As we continue in our work amidst the uncertainty, what posture should we have?   In the face of uncertainty, what do these virtues do?  When we lean into patience and humility, we react calmly.  This leads to increased trust by our donors.  This increased trust helps when we share hard news of funding losses or program closures.  When there is poverty borne with joy, we communicate an attitude of abundance.  This allows generosity to become contagious among our donors who…

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88: Generosity in Ordinary Acts

"...for the growing good of the world is partly dependent on unhistoric acts;..." This week, I am reflecting a quote from George Eliot’s Middlemarch, published in 1871. Reflection questions: When you feel caught up in the uncertainty of this time, what are a few acts of love and kindness that you can do? When was the last time you brainstormed small ways that donors can be involved as a partner with the mission you serve? Will you take time this week to do that? Reflection on quotes: Last week, I shared quotes about generosity in uncertain times, especially times when personal insults become the norm and it can be tempting to use enmity in fundraising.  While insults and enmity can lead to short-term fundraising boosts, the boosts are rarely sustained; whereas, the damage to our community remains.  This damage is partly due to the apathy that it creates. During uncertain times, the ordinary people who are our donors often feel overwhelmed.  When we ratchet up that uncertainty through fundraising with enmity, over the long-term, donors then begin to feel powerless and apathetic. This leads to a decrease in their giving. And, yet, neuroscience has proven that the act of giving boosts a…

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87: Generosity in These Times

"...God blesses those people who make peace. They will be called his children!..." This week, I am reading the words of Jesus and His approach to opponents from Matthew 5 and 6. View the Calvin and Hobbes cartoon about Enmity and Fundraising Letters from July 7, 1995. Reflection questions: If you were to give your fundraising appeal to an opponent to read, how would they respond?  Would the letter be consider fair?  Considerate?  Even loving? When you are speaking with a donor about an opponent of your mission, are you portraying the opponent in the best possible light even if you are outlining policy or tactical disagreements?   Reflection on quote: My favorite cartoon is Calvin and Hobbes.  On July 7, 1995, the cartoonist Bill Watterson published a particularly apt description of a trend in fundraising.  While I encourage you to view the cartoon and I have placed the link in the show notes, let me read the captions. Calvin states, “I’m writing a fund-raising letter.  The secret to getting donations is to depict everyone who disagrees with you as the enemy.  Then you explain how they’re systemically working to destroy everything you hold dear.  It’s a war of values! Rational discussion…

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86: Never Wasted

"..No act of kindness, no matter how small, is ever wasted.” This week, I’m reading a story from Aesop’s Fables, titled the Lion and the Mouse as told sometime between 620 and 564 BC. Reflection question: What kindness can you give to a donor this week? Reflection on quote: It is easy to fall into the trap of thinking that the relationship with donors is only about asking or thanking.  A donor gives, and we thank them and report back on the impact their gifts has.  Yet, relationships with donors can be so much more than that. Relationships with donors can be filled with small kindnesses.  It’s the time we spend getting to know them and showing them that we see them for who they are.  It’s the opportunities to give a kind word.  It’s the giving space to the donor to find more meaning in their lives.  And, sometimes it’s even practical help.  During the toilet paper shortage of COVID, one of my clients had excess toilet paper and offered it to donors.  A kindness is never wasted in our relationships with donors. This work has entered the public domain. What do you think? To explore fundraising coaching deeper and to…

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85: Contributions to Justice

"...How lovely that everyone, great and small, can make their contribution toward introducing justice straight away!..." This week, I’m reading from Give, an essay from Anne Frank, published in 1959. Reflection questions: Pick a task on your to-do list this week and imagine your colleagues in other nonprofits doing the same task.  What impact does your combined efforts have on your community? Where are you lacking in courage? To whom can you turn to receive support in that area? Reflection on quote: One of the unique blessings of being a fundraising coach is that I have the privilege of seeing the work of various nonprofits each week.  While each of my clients may feel as though their work is small or insignificant that week, I get to see all of these works combining together to create a more beautiful, just, and caring world.   What is on your to-do list this week?  It might be writing thank you notes or helping out in the mission or programs of the nonprofit you serve.  It could be meeting with a donor or preparing a lapsed donor campaign. Each of these tasks may seem insignificant; however, each task builds a foundation for a more generous…

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84: Striving Valiantly for Generosity

"...It is not the critic who counts; not the man who points out how the strong person stumbles, or where the doer of deeds could have done them better...." This week, I’m reading from Citizenship in a Republic, a speech given by Theodore Roosevelt in 1910, changing the word man to person. Reflection questions: Are you second-guessing yourself or letting criticism steal the joy of giving donors the opportunity to be generous? Is there an area where you simply need to let go and remember that this is a new week and new month to start over again? Reflection on quote: In my experience, January is one of the toughest months for fundraising professionals.  Not because of the workload.  No.  No, it’s the exhaustion, doubt, and, at times, criticism after year-end giving season that makes January tough.  Yes, January is often a debrief of what we could have done differently with year-end giving.  And, yet, as the saying goes, “hindsight is 20/20.” In the moment, you were doing your best. Yes, there is a time for debrief and understanding the factors that led to increases or decreases in giving.  Yet, remember that the fact you showed up, gave donors the opportunity to…

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